RIGHT TO WITHDRAW

Every client of the e-shop has the right ,according to the existing Law,to withdraw from the sale without any reason,by filling the 'withdraw form' ,which he / she ought to communicate to SMART-HOME.GR  through mail at info@smart-home.gr or through fax:0030-2310-601399  and return the purchased item within 14 working days from the date of its delivery.In this case,return costs are incurred by the client.

For the return to be accepted, the item should be in its initial package,in the condition it was delivered,complete,without damage(for both product and package) and not used.

It  is required ,for the item to be accompanied by the original retail receipt or the invoice.Before the return,the client ought to send an e-mail to info@smart-home.gr to arrange the exact time of the return.

Refunding is arranged the same way as the original purchase was made ,within 30 working days ,starting from the date of the product's  delivery,at the above condition.